Free AAMA Certified Medical Assistant (CMA) Practice Question

You are working as a medical assistant in a primary care clinic. A patient who cannot read is in the office today for a follow-up visit on their diabetes management. Which method would be most appropriate for you to use to ensure they understand their medication schedule and any new dietary restrictions?

  • Use oral explanations with visual aids like diagrams and pictures to illustrate how and when to take their medications and the dietary changes they should adopt.

  • Provide written materials with clear instructions and diagrams in large print.

  • Encourage the patient to bring a literate family member or friend to help them understand the written treatment plan and dietary restrictions.

  • Give them a brief verbal rundown of the medication schedule and dietary guidelines, trusting that they will remember everything later.

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AAMA Certified Medical Assistant (CMA) / 
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