You are working as a medical assistant in a primary care clinic. A patient who cannot read is in the office today for a follow-up visit on their diabetes management. Which method would be most appropriate for you to use to ensure they understand their medication schedule and any new dietary restrictions?
Give them a brief verbal rundown of the medication schedule and dietary guidelines, trusting that they will remember everything later.
Use oral explanations with visual aids like diagrams and pictures to illustrate how and when to take their medications and the dietary changes they should adopt.
Encourage the patient to bring a literate family member or friend to help them understand the written treatment plan and dietary restrictions.
Provide written materials with clear instructions and diagrams in large print.