Free AAMA Certified Medical Assistant (CMA) Practice Question

When interacting with a patient who has limited English proficiency, what is the best action to facilitate effective communication?

  • Rely on non-verbal cues and gestures to communicate important health information.

  • Enlist the assistance of a professional interpreter who is trained in medical terminology.

  • Use short, simple sentences and speak loudly, ensuring the patient can hear you.

  • Have a family member of the patient translate complex medical terms and procedures.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
General
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