Free AAMA Certified Medical Assistant (CMA) Practice Question

When a medical assistant needs to correct an entry in a patient's electronic health record (EHR), which of the following actions should be taken to ensure the integrity of the record?

  • Make a new note that specifies the change, includes the date and time of the amendment, states the reason for the change, and identifies the person responsible for the modification.

  • Use 'track changes' mode to correct the entry so that the changes are visible to all who access the record.

  • Delete the incorrect entry entirely and create a new, correct entry as if the error never occurred.

  • The original entry should be directly modified to correct any errors, with no need for additional remarks since the electronic system logs all changes.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Clinical Competency
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