Free AAMA Certified Medical Assistant (CMA) Practice Question

When a medical assistant needs to correct an entry in a patient's electronic health record (EHR), which of the following actions should be taken to ensure the integrity of the record?

  • Use 'track changes' mode to correct the entry so that the changes are visible to all who access the record.

  • Delete the incorrect entry entirely and create a new, correct entry as if the error never occurred.

  • The original entry should be directly modified to correct any errors, with no need for additional remarks since the electronic system logs all changes.

  • Make a new note that specifies the change, includes the date and time of the amendment, states the reason for the change, and identifies the person responsible for the modification.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Clinical Competency
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