Free AAMA Certified Medical Assistant (CMA) Practice Question

What is the purpose of an incident report in a healthcare setting?

  • To document any event out of the ordinary that could potentially lead to harm, allowing for analysis and preventive action

  • To assess employee performance and determine eligibility for promotions

  • To record patient complaints about care quality for customer service improvement

  • To provide a disciplinary record for the staff involved in the incident

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Clinical Competency
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