Free AAMA Certified Medical Assistant (CMA) Practice Question

Upon the registration of a new patient, which of the following is the most important step to ensure accurate billing and compliance with legal requirements?

  • Accessing the patient's previous medical records for physician review

  • Verifying the patient's identity using a government-issued photo ID

  • Politely greeting the patient as they enter the facility

  • Obtaining and documenting the initial reason for the patient's appointment

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Administrative
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