Patients cannot edit their medical records within the patient portal. They have view-only access to their records such as lab results, appointment history, and prescriptions. Any updates to the medical records must be made by healthcare providers to maintain the integrity and accuracy of the health information. Patients can, however, update personal information like contact details or insurance information based on the features provided by the portal.
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What does view-only access mean in a patient portal?
Why can't patients edit their medical records directly?
What types of personal information can patients update in the portal?
This question's topic:
AAMA Certified Medical Assistant (CMA) /
Administrative
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