In an effort to exhibit empathy during a patient's emotional disclosure about a chronic condition, which non-verbal action should a medical assistant take?
Mirroring the patient's posture at a respectful distance while maintaining an open stance
Placing a consoling hand on the patient's shoulder without asking for permission
Frequently checking the computer screen while the patient speaks to assure them that their records are up to date
Standing directly in front of the patient, maintaining constant eye contact