Free AAMA Certified Medical Assistant (CMA) Practice Question

During your routine quality control checks in a clinic laboratory, you notice that the control value for a glucose test is repeatedly falling outside the acceptable range. According to CLIA regulations and good practice, what is the most appropriate next step to take?

  • Adjust the acceptable range parameters for the glucose test to include the outlier control values.

  • Run additional controls to see if the results fall within the acceptable range before taking any further action.

  • Continue to test patient specimens and mark the control values as exceptions in the records.

  • Troubleshoot the test system to identify and correct the problem, run new controls, and document all actions taken.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Clinical Competency
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