During discharge after an elective laparoscopic cholecystectomy, a patient is having difficulty understanding the dietary restrictions and wound care instructions provided. How should the medical assistant facilitate a better understanding of these instructions?
Print out a detailed, medically technical pamphlet with information on the procedure and its aftercare for the patient to follow at home.
Refer the patient to an online video tutorial for their postoperative care, letting them know they can find all the information there.
Quickly go over the instructions again in the same manner, assuming the patient may have just been momentarily distracted the first time.
Use the teach-back method by explaining the dietary restrictions and wound care instructions with simple language and then asking the patient to repeat the information back in their own words.