During a regular check-up, a patient starts to describe their new symptoms, but they are speaking in a low voice and seem hesitant. How should the medical assistant respond to ensure effective listening and encourage the patient to share vital information?
Respond with a statement like, 'I see, let's move on to your vital signs now.'
Interrupt and suggest potential diagnoses based on the few symptoms mentioned.
Wait silently until the patient is done speaking and then proceed with routine questions without further inquiry.
Nod understandingly, and ask open-ended questions like, 'Can you tell me more about these symptoms?' to encourage further sharing.