Free AAMA Certified Medical Assistant (CMA) Practice Question

Dr. Smith’s medical practice received a partial payment from an insurance company for a patient's surgery, which was lower than the billed amount due to contractual agreements. How should the remaining balance be handled in the patient’s account?

  • Apply a discount to the patient’s account

  • Write off the entire billed amount

  • Send the remaining balance to collections

  • Post the contractual adjustment as a write-off

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Administrative
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