Free AAMA Certified Medical Assistant (CMA) Practice Question
Asking open-ended questions during the patient interview process typically results in more detailed and specific information than closed/direct questions.
Open-ended questions are designed to encourage a full, meaningful answer using the subject's own knowledge and feelings. This contrasts with closed-ended questions, which can typically be answered with a single word or phrase. Therefore, open-ended questions allow for more detailed and specific information to be gathered, which is valuable when obtaining a patient’s history or how they are experiencing their illness.
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Why are open-ended questions more effective than closed questions in a clinical setting?
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This question's topic:
AAMA Certified Medical Assistant (CMA) /
Clinical Competency
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