Open-ended questions are designed to invite elaboration, which can lead to a more complete understanding of a patient's health history. They allow patients to express themselves fully, rather than being restricted by a simple 'yes' or 'no' answer that closed questions provide. For example, asking 'Can you describe your symptoms?' requires a descriptive answer, whereas a question like 'Do you have pain?' can be answered with a simple yes or no and is therefore not considered open-ended.
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What are some examples of open-ended questions used in patient interviews?
Why are open-ended questions preferred over closed questions in patient care?
What techniques can a medical assistant use to encourage patients to respond to open-ended questions?
This question's topic:
AAMA Certified Medical Assistant (CMA) /
Clinical Competency
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