Free AAMA Certified Medical Assistant (CMA) Practice Question

A primary care physician's office is preparing for a day packed with patient appointments, including several that require electrocardiograms (ECGs). The medical assistant is tasked with coordinating the day's schedule. What is the most appropriate action for the medical assistant to ensure the smooth flow of patient care?

  • Inform patients that ECGs will be performed on a first-come, first-served basis.

  • Assign the responsibility of preparing the ECG machine to the first patient requiring the test.

  • Verify the availability of the ECG machine and schedule patients requiring an ECG around its availability.

  • Schedule all ECG appointments in the early morning irrespective of the ECG machine's current schedule.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Administrative
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