Free AAMA Certified Medical Assistant (CMA) Practice Question

A patient who uses a wheelchair for mobility has arrived for an appointment at a clinic. The patient is unable to enter the clinic because there are only stairs at the entrance and no ramp. According to the ADAAA, what is the most appropriate action for the clinic to take to address the situation?

  • Suggest that the patient transfers to another healthcare provider with accessible facilities.

  • Reschedule the patient's appointment for another day when a solution may be found.

  • Install a permanent ramp or provide an alternative accessible entrance for the patient.

  • Offer to provide healthcare services to the patient outside of the clinic.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
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