Free AAMA Certified Medical Assistant (CMA) Practice Question

A patient in a clinic expresses concern that they were not consulted before a non-emergent procedure was deployed. According to the Patient Care Partnership, which response best addresses the patient's concern?

  • Inform the patient that sometimes procedures are carried out based on implied consent and that they do not necessarily need to be consulted.

  • Explain that patients have the right to be involved in all decisions about their treatment and that this situation will be reviewed to ensure their rights are respected.

  • Assure the patient that the healthcare team always knows what is best, and their treatment plan is designed with their best interest in mind.

  • Advise the patient to speak to the nurse if they have any questions about the procedures they have received.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
General
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