A patient at your clinic expresses concern about their examination being overheard by others in the hallway. What is the best action you can take as a medical assistant to maintain the patient's confidentiality and privacy?
Tell the patient that overhearing is unavoidable but rarely happens.
Assure the patient verbally that their information is kept confidential, without taking additional measures.
Close the door and explain how the clinic maintains confidentiality.
Suggest the patient speak with the clinic manager if they are concerned about privacy.