Free AAMA Certified Medical Assistant (CMA) Practice Question

A medical assistant is generating an itemized statement for a patient after a series of treatments. The statement must display each service provided, the associated charge, and any payments or adjustments made. Which of the following would be the MOST appropriate to ensure the statement is clear and accurate for the patient?

  • The statement lists all the services provided with a single total charge at the end, combining all individual service costs without specification.

  • The statement lists all adjustments made to the account without displaying the original charges for each service.

  • The statement shows a detailed list of all services provided with dates, individual charges, total charge, adjustments, payments applied, and the amount due.

  • The statement only shows unpaid charges that remain after insurance adjustments, not including previous payments made by the patient.

This question's topic:
AAMA Certified Medical Assistant (CMA) / 
Administrative
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