You are transporting a critically injured child following a severe motor vehicle accident. The parents are highly anxious and continuously asking about their child's condition. Which of the following is the most appropriate action to take while managing the psychosocial needs of the family during transport?
Providing regular updates on the child's condition and explaining the procedures being performed.
Offering reassurance that they will be updated as new information becomes available.
Encouraging the parents to ask questions and engaging with their concerns regarding the child's care.
Communicating with the parents about the child's status to help them feel informed.