You are part of a transport team that has recently experienced several near-miss incidents. To address this, your organization initiates a Just Culture approach to improve safety and quality. Which action is most consistent with the principles of a Just Culture?
Ignore the incidents as they were near-misses and did not result in actual harm.
Conduct regular root cause analyses to understand why incidents occur and implement corrective actions.
Issue strict disciplinary actions to individuals involved in the incidents to deter future errors.
Enhance surveillance to monitor staff activities and catch mistakes early.