A patient’s family is extremely anxious and concerned about the outcome of their loved one’s transfer to a higher-level care facility by air ambulance. How should the flight nurse best address the family’s concerns to manage their anxiety during the transport process?
Provide the family with clear and compassionate information about the transport process and safety measures.
Advise the family to wait for an update after the transport to avoid overwhelming them with details.
Suggest that the family focus on hobbies or other distractions until the transport is finished.
Encourage the family to stay at home and avoid visiting the medical facility until the transport is completed.