Free BCEN Certified Emergency Nurse (CEN) Practice Question
Following up with a patient after an emergency room visit to address any questions or concerns they might have can contribute to higher levels of patient satisfaction.
Follow-up communication, such as phone calls or emails with patients after their emergency room visit, has been shown to enhance patient satisfaction. It ensures continuity of care and addresses any residual questions or concerns the patient might have, which is supportive of a positive healthcare experience.
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Why is follow-up communication important for patient satisfaction?
What methods can be used for follow-up communication?
How does follow-up improve continuity of care?
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BCEN Certified Emergency Nurse (CEN) /
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